PRODUCT AND SIZING INFO
T-Shirts
What material is used for T-Shirts?
We use high quality 100% cotton fabric that is soft to feel and comfortable to wear. Shrinkage if any will be within acceptable industry norms.
What T-Shirt sizes do you have?
Our sizes run from S to XXL. You can use our size chart to find the right fit for you.
What kind of printing is used for the T-Shirts?
We use high quality ‘Direct-To-Garment’ Printing.
What are the washing instructions for Tees?
Hand wash your t-shirts. This increases the life of your t-shirt and we highly recommend it.
Do not iron the print.
Do not bleach or tumble dry.
Posters
What material is used for posters?
All posters are digitally printed on high-quality matte-card paper.
What is the standard size for posters?
Our posters come in two different sizes: A3 and A4.
Do you have framed posters?
Yes, we have both framed and unframed posters.
How are the posters packed and delivered?
Our posters are packed in high-quality, thick cardboard poster tubes and Framed Posters are bubble-wrapped and packed in thick corrugated cardboard.
Phone Cases
What material is used for phone cases?
All phone cases designs are digitally printed on high-quality matte-card paper.
For which phone models do you have phone cases for?
You can check the phone case page which has a list for more than 200 phone models from which you can select.
Mugs
What material are they made of?
Our mugs are made of ceramic as they are strong and brittle.
What kind of printing is used?
We use 3D sublimation printing technology to print onto our mugs.
What is the standard Capacity of a Mug?
All Mugs come in a standard capacity of 11 ounces (330 ml).
Can the mugs be used in microwave or dishwasher?
The mugs are microwave and dishwasher-friendly.
Badges
What material is used for Badges?
All Badges/Magnets are made of Plastic with a standard size of 58mm.
DISCOUNTS & GIFT VOUCHERS
Can I avail any Discounts?
Yes! We always have interesting discounts and offers according to changing trends, interests, and most importantly, with YOU in mind. Just remember to watch out for the offers on our Social Media handles, and don’t forget to Subscribe to our Newsletter.
We also give away discount coupons to our customers from time to time; you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.
Does Relywiz Bazaar have Gift Vouchers?
At the moment, Relywiz Bazaar does not have the Gift Voucher facility. But stay tuned, ‘cause we’re working on it!
PRIVACY
What information does Relywiz Bazaar store?
We respect your privacy. The only information we collect is your name, email, contact number, and billing address. This information is just used for internal record keeping and we do not share it with any third party companies. Relywiz Bazaar does not store any Credit/Debit card or bank account information. All this information is handled by PayU Money which is our certified, secure online payment gateway partner. Read our Privacy policy to learn more.
PAYMENT DETAILS
What payment options does the secure PayU Money gateway offer?
Our PayU Money payment gateway accepts Indian credit cards (MasterCard/Visa), Amex Cards Issued in India, All Net Banking, All Debit Cards, Cash Cards & Mobile Payment as payment options.
Can I pay by cash when my order is delivered?
Yes, we do offer Cash on Delivery to most locations in India.
What payment methods do you accept for International orders?
For international orders, payments can be done using the PayU payment gateway.
SHIPPING
What are the Shipping Charges?
Paid Orders: Relywiz Bazaar offers free shipping across India for paid orders with order values greater than Rs. 400 and a charge of Rs. 50 for orders below Rs. 400. Cash on Delivery: For COD(Cash on Delivery) orders, we charge a nominal Rs.60 as a COD fee.
Do you offer Cash on Delivery(COD)?
Yes, we do offer Cash on Delivery(COD) as one of the payment options only for orders across India. We charge a nominal Rs.60 as shipping charge for all COD orders.
Do you accept international orders?
Yes, Relywiz Bazaar ships worldwide and we do accept International orders. However, there will be an International Shipping Charge depending upon your country of residence and overall weight of the order. Shipping charges will be clearly mentioned on the checkout page after you enter your shipping address before making the payment. You can place the order on the website and use the PayU payment gateway. You may be required to pay customs charges (if any) when your order reaches your local customs office. For any other queries, please write to us at contact@relywiz.com or call us at +91-8527664249 (Monday – Friday) between 10 AM and 5 PM and we’d be glad to help you out with the same.
Will I get a discount for orders with more no. of products?
No, but we suggest that you order more no. of products if it’s an international order because Shipping Charge depends primarily on the weight of the package. In doing so, you will get more products and value for the Shipping Charge.
How long will my order take to deliver?
Orders within India are usually delivered within 5-7 working days. Orders that are completed on a Saturday, Sunday, public holiday or after 11:30 am on a normal working day are shipped on the next working day. International orders will take 7 – 10 days to get processed and then 5-10 days to be delivered depending on the location.
Will I receive my entire order in a single package?
It depends on the type/combination of products that you have ordered. We have different vendors for different products so your order might reach you in different packages.
Will I be able to alter details of my order after the order is placed?
Yes, you can definitely update your information or change the product within 24 hours from the time of order. You can do so by emailing us at contact@relywiz.com or call us at +91-7358713419 (Monday – Friday) between 10 AM and 5 PM and we’d be glad to help you out with the same.
How should I check the status of my Order?
Once your order is placed, we will send you a confirmation mail and we will notify you again via email with the Tracking ID once the order is shipped. You can track your order using the same. If you have any other query, write to us at contact@relywiz.com, and your issue will be addressed.